Job Description

IT Support Associate

We are looking for a tech-savvy and proactive IT Support Associate to join our growing IT team. If you’re passionate about technology, thrive in fast-paced environments, and enjoy solving technical challenges, this is the role for you.

The Role

As an IT Support Associate, you will play a vital role in maintaining the efficiency and reliability of our IT systems. You will provide frontline technical support to end-users, troubleshoot hardware and software issues, and assist in maintaining the overall IT infrastructure. This role is critical in ensuring minimal downtime and high productivity for the business.

The Profile

• Solid understanding of computer systems, mobile devices, and other tech products
• Proven experience in a help desk or IT support role
• Knowledge of network protocols, firewalls, and security concepts is a plus
• Strong problem-solving and analytical skills
• Excellent verbal and written communication skills
• Able to collaborate effectively in a team environment
• Bachelor’s degree in Information Technology, Computer Science, or a related field
• Minimum of 1 year of experience in IT support or service desk roles

We encourage applications from individuals who are enthusiastic about IT and eager to gain hands-on experience in a professional setting. This role offers excellent exposure to a broad range of IT operations and is ideal for candidates aiming to advance their IT careers.

Apply Via careers@lolctech.com

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