Job Description
Exciting Career Opportunities at Radiant Solar
Remote Calling Agent (Solar and HVAC)
Company: Radiant Solar Energy Group
Location: Remote (Sri Lanka)
Work Hours: 7:30 PM – 3:30 AM Sri Lanka Time (to match 9:00 AM – 5:00 PM EST)
Employment Type: Full-time – Permanent
Industry: Renewable Energy / HVAC Services
Role Description:
Radiant Solar Energy Group is a fast-growing Solar & HVAC company operating across Canada and the U.S. We are seeking enthusiastic Calling Agents in Sri Lanka to join our remote team. Your role will involve contacting residential and commercial leads provided by our company through calls and text messages, qualifying them for solar and HVAC solutions, and requesting utility bills to assess energy usage. You will be using Zoho CRM and following a structured workflow to ensure all leads are followed up thoroughly and efficiently.
Key Responsibilities:
- Make outbound calls and send SMS to new and existing leads
- Explain solar, battery, and HVAC upgrade benefits to customers
- Request and collect energy bills (photos or email) to evaluate energy usage
- Schedule appointments for technical assessments or virtual consultations
- Track all communication in Zoho CRM
- Systematically follow up until leads are either converted or marked inactive
- Meet weekly targets for call volume, appointments, and qualified leads
Candidate Profile:
- Excellent spoken and written English with a neutral or North American-friendly accent
- Prior experience in telemarketing, appointment setting, or solar/HVAC sales preferred
- Comfortable working night shifts from home
- Strong communication and follow-up skills
- Ability to work independently and manage time effectively
- Access to a reliable internet connection, quiet workspace, and headset
- Familiarity with Zoho CRM or similar systems is an advantage
- Training will be provided
Remuneration:
- Base salary paid in LKR
- Attractive performance-based commissions and bonuses
- Paid training and onboarding provided
- Opportunities for growth within a North American company
How to Apply:
Please send your CV to:
Email: info@radiantsolar.ca