Job Description
WE ARE HIRING
Customer Service Assistant
Join Kiwi Outsourcing and take your career global
Join Kiwi Outsourcing and be part of a vibrant remote team serving a top New Zealand companies right from the comfort of your home!
What You’ll Be Doing:
- Deliver excellent customer support via phone, email, and chat.
- Respond to inquiries, handle complaints, and assist with orders or returns.
- Maintain accurate records of all customer interactions.
- Collaborate with internal teams to resolve customer issues efficiently.
What We’re Looking For:
- Proficient English skills – both written and spoken.
- Previous customer service experience required.
- Experience in a clinical or healthcare-related field is a strong advantage.
- Telemarketing or cold calling experience is an added benefit.
- Multitasking skills in a fast-paced remote environment.
- Familiarity with CRM systems and solid typing speed.
- Problem-solving mindset and a positive attitude.
- Reliable internet and a quiet working environment.
Perks of Working with Kiwi:
- Location: Work-from-home
- Compensation: LKR 70,000 – 100,000 (based on experience)
- Working Hours: 4:00 AM – 1:00 PM (Sri Lanka Time), including a 1-hour break
- Team Culture: Supportive, collaborative, and growth-focused remote team environment
HOW TO APPLY:
If you possess excellent skills, a passion for customer service, and proficiency in English, this invite is for you!!
Apply today and become part of our success story.
Email your CV to: kiwioutsourcingnz2@gmail.com
(Please mention the job title in the subject line of your email.)
Note: Only applications sent via the email above or TopJobs will be accepted.