Job Description

WE ARE HIRING!

FRONT OFFICE AND CUSTOMER SERVICE EXECUTIVE

Ready to elevate your career in customer service? Join Exclusive Lines, a leader in the fragrance and beauty industry, where exceptional service drives our brand experience. We are looking for a proactive and people-focused professional to serve as our Front Office and Customer Service Executive.

KEY RESPONSIBILITIES:

• Greet and assist visitors, clients, and customers in a professional and friendly manner.
• Handle incoming calls, emails, and inquiries efficiently.
• Manage front office operations, including appointment scheduling and visitor management.
• Provide support to other departments as needed.
• Maintain a neat and organized reception area.
• Assist in basic administrative and documentation tasks.

SKILLS & QUALIFICATIONS:

• Excellent communication and interpersonal skills.
• Proficient in MS Office (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Presentable and customer-focused.
• Ability to handle pressure and resolve issues proactively.

WHY JOIN US?

At Exclusive Lines, we believe that every interaction counts. This role is designed for someone who takes pride in crafting remarkable customer experiences and has a knack for handling both digital and in-person interactions with finesse. Become a vital part of our team and contribute to a brand known for its excellence in service and quality.

SEND IN YOUR CV TO

suraj@exclusivelines.lk

Please input the position as the email subject when sending your CV.

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