Telemarketing Executives

Customer Service / Public Relations / Call Center

About the Employer

Job Description

VACANCY

Telemarketing Executives

Core responsibility of Telemarketing Executives and Sales and Marketing executives are to identify potential customers through various communication channels and achieve monthly sales targets while enhancing customer services.

Duties and Responsibilities of Telemarketing Executives

  • Conduct outbound calls to potential customers and follow up.
  • Achieve sales targets while building strong relationships with clients.
  • Always influence potential clients through telemarketing and maximize the client base.
  • Keep accurate customer records, interactions, and feedbacks.
  • Resolve client complaints and maintain the complaint records to minimize it in future.
  • Provide necessary reports as requested by the Management.

Qualifications

  • Minimum of 1-2 years of experience in telemarketing, marketing, or business development. Experience in the Real Estate industry is an added advantage.
  • Diploma in Marketing, Business development, or relevant qualification from a recognized institute.
  • Knowledge of MS Office package and CRM systems.
  • Good communication skills in both English and Sinhala.
  • Good team player with a positive attitude.
  • Female candidates are preferred.

The remuneration on offer is above market rate with career growth prospects. Please send your CV within 7 days to hr@empirelands.lk.