Job Description
VACANCY
We are a subsidiary of Sri Lanka’s leading private commercial bank Hatton National Bank PLC, and a leader in the finance industry with an immaculate record of over 25 years, offering a diversified portfolio of financial services catering to a multitude of sectors through an integrated network of 79 branches across the island. We are ranked among the top 100 most valuable consumer brands in Sri Lanka by Brand Finance. In view of our growth expectations, we seek highly motivated, dynamic and result oriented individuals to join our organization.
ASSISTANT MANAGER – BUSINESS TRANSFORMATION
Key Responsibilities
- Responsible for overlooking, mapping and suggesting possible improvement of the existing process.
- Identify redundancies and gaps in existing processes and recommend digital transformation solutions.
- Recommend possible quality improvement efforts within the Organization (e.g. Lean Six Sigma).
- Develop and execute change management strategies to ensure smooth adoption of digital solutions across the organization.
- Help to promote a customer service focused culture, continuous improvement and performance measurement.
- Support the design and implementation of strategic projects to streamline operations and enhance service delivery.
Qualifications
- Bachelor’s degree in Business Management, Finance; a Master’s degree is an added advantage.
- 3–5 years of hands-on experience in a bank/finance company is mandatory, with solid exposure to core business areas including leasing, and other retail lending products.
- Strong understanding of financial services operations, customer journey mapping, and current industry trends.
- Qualification in Lean Six Sigma (Black Belt/ Green Belt) or any other related will be an added advantage.
- Excellent project management skills.
- Strong analytical and problem-solving abilities.
- Exceptional communication and interpersonal skills.
If you are willing to take up the challenge, forward your resume via e-mail OR by post within 10 days of this advertisement along with the details of two non-related referees, to the address stated below or to hr2@hnbfinance.lk. Please indicate the post applied for and your preferred location on the top left-hand corner of the envelope or in the subject line of your e-mail.
DGM - Human Resources / CHRO
HNB FINANCE PLC
No.168, Nawala Road, Nugegoda, Sri Lanka.
Tel: 011 202 4848
Email: hr2@hnbfinance.lk