Tele Calling Assistant - Collection

Customer Service / Public Relations / Call Center

About the Employer

Job Description

Growth is a mindset. Ready to nurture yours?

Seylan Bank, one of the most progressive banks in the country, is seeking a competent and forward thinking person to fill the following vacancy. This is your opportunity to join our dynamic team and move towards your career goals.

Tele Calling Assistant – Collection

Job Responsibilities

  • Make outbound calls to customers regarding overdue payments and handle customer inquiries.
  • Achieve the daily calling targets and the month end recovery targets.
  • Provide accurate information about outstanding balances and payment options.
  • Update and maintain customer records in the system.

The Person

  • A pleasing personality below 23 years of age.
  • Successful completion of G.C.E Ordinary Level and G.C.E. Advanced Level Examination.
  • Excellent communication skills and negotiation skills.
  • Previous experience in Tele Calling will be an added advantage.

If you fulfill the above criteria, we invite you to email your CV along with a recently taken photograph to careers@seylan.lk within 7 days of this advertisement.

Only the shortlisted candidates will be contacted by Seylan HR.

011 200 88 88 | www.seylan.lk