Job Description
WE ARE HIRING
SYSTEM SUPPORT ENGINEER
EV CHARGING SOLUTIONS
As an authentically Sri Lankan-owned company, NMI Group of Companies has evolved from a small enterprise to a multi-division, ISO-certified organization by consistently demonstrating the quality and excellence of our services over the years.
We are seeking a skilled and experienced System Support Engineer to join our EV Charging Solutions team.
TASK AND RESPONSIBILITIES:
- Provide technical support for EV chargers, backend management systems, and customer applications.
- Monitor the performance and connectivity of deployed charging stations.
- Diagnose and resolve hardware and software issues in a timely manner.
- Support remote troubleshooting and guide on-site teams when needed.
- Maintain accurate records of support activities, incidents, and solutions.
THE IDEAL CANDIDATE SHOULD BE:
- Bachelor’s degree or diploma in Electrical Engineering, Electronic Engineering, Information Technology, or a related field.
- Experience in technical support, field service, or systems administration - preferably in energy, power electronics, or e-mobility sectors.
- Familiarity with EV charging technologies.
- Strong analytical and troubleshooting skills.
- Excellent communication, negotiation, and customer service skills.
The successful candidate will be provided with a competitive remuneration package on par with industry standard.
If you are willing to take up the challenge, please forward your resume within 7 days of the advertisement, stating contact details of two non-related referees to hr@nmi.lk indicating the position applied for in the subject line.
NMI EV SOLUTIONS (PVT) LTD
No. 333/10 2nd ByRoad Old Kesbewa Road, Raththtnapitiya, Boralesgamuwa, Sri Lanka.
WEB: www.nmi.lk
TEL: 011 2 517 517 | FAX: 011 2 519 819