Job Description
WE ARE HIRING!
Sumathi Information Technologies (Private) Limited is a fully owned subsidiary of Sumathi Holdings and commenced business in the arena of computer networking & data communication in 2001 offering total ICT solutions under one roof.
We are looking for a dedicated and knowledgeable professional who can join our winning team to deliver quality work to our customers.
NEW LOCATIONS – BIYAGAMA
KEY RESPONSIBILITIES
- Build, configure, and deploy End User Devices.
- Perform troubleshooting activities and attend to support tasks related to End User Devices such as PCs, laptops, and printers, ensuring smooth operation.
- Govern hardware warranty management.
- Install, modify, and dispose of devices while performing regular upgrades and preventive maintenance of End User Devices.
- Conduct comprehensive PC health checkups.
- Visit consumer locations to support and prevent user IT system failures.
- Ensure privacy and data protection while adhering to SLAs and timelines.
- Maintain up-to-date product/solution knowledge on technology-related areas.
- Complete the assigned certifications within specified deadlines.
THE IDEAL CANDIDATE SHOULD POSSESS
- Basic diploma or certification in computer hardware installation and troubleshooting.
- Minimum 1 year experience in handling IT devices such as PCs and printers is preferred.
- School leavers with foundational knowledge of End-User Devices will also be considered.
- Good communication skills in both English and Sinhala.
- Positive attitude, teamwork skills, and willingness to travel to assigned locations.
- Selected candidates will be employed by Sumathi IT and placed in a leading garment manufacturing environment to handle onsite IT operations.
- The selected candidate can be assured of an attractive and enhanced remuneration package with fringe benefits and a challenging/encouraging working environment.
- An attractive remuneration package with fringe benefits awaits the right candidate.
SUMATHI HOLDINGS (PVT) LTD
0112 352 352 • www.sumathi.com • Biyagama / Mahiyanganaya
SUBMIT YOUR CV careers@sumathi.com