Job Description
JOIN THE TEAM
SENIOR EXECUTIVE - CREDIT MANAGEMENT (AUS CALENDAR - AUS SHIFT)
H Connect International is a leading BPO company offering outsourcing services to clients based in the US, UK, and Australia. We are a subsidiary of the Hirdaramani Group, a billion-dollar conglomerate with a 125-year legacy. We are looking for a Senior Executive – Credit Management to join our team. This role involves managing B2B trade credit activities to protect cash flow, setting credit terms, driving collections and improving credit policies.
The Job:
- Own complex high-value customer accounts and conduct financial risk assessments to reduce 60 to 90+ day debt.
- Develop and maintain the company's credit policy (credit terms, approval matrix, stop-credit/order releases, escalation SLAs and legal handover).
- Perform detailed due diligence for high limit customers to recommend appropriate limits and terms.
- Review results and risks by communicating proactively with the onshore manager to roll out policy changes.
- Coordinate with external collections and legal firms to recover overdue accounts issuing demand letters and escalating to legal action when needed.
- Lead and mentor the AR Collections team by running regular aged-debtor reviews and support escalations.
- Prepare, analyse and present detailed Aged Debtors reports, providing insightful commentary on high-risk accounts, collection efforts and short-term cash flow forecasts to the finance team.
Requirements:
- Bachelor’s degree in Finance, Accounting, or Commerce.
- Minimum 4 years of experience in managing a B2B debtor portfolio with demonstrated success in reducing aged debt.
- Strong financial statement analysis and risk insight.
- Influential communication and negotiation skills.
- Strategic mindset and policy design capability.