Job Description
Your journey of aspirations begins here!
CDB believes in elevating the lives of all Sri Lankans. Our focus is to employ and engage individuals who aspire to grow their careers within a renowned financial entity, working with a dynamic team of industry professionals who are dedicated to raising the bar and setting benchmarks in Sri Lanka's financial industry.
Operations Assistant – Card Center - Wattala
We seek a results – oriented dynamic highly motivated individual who is an excellent communicator with the ability to work independently. The ideal candidate must be a qualified, with a can – do attitude and have a sound understanding of the subject matter to make comprehensive informed decision. The ability to contribute the team with the determination to succeed in a challenging environment is an imperative.
Job Profile
- Prepare daily, weekly, monthly, and MIS reports related to debt, credit card operations
- Consolidate operational data from multiple systems and ensure data accuracy and completeness
- Distribute reports to internal stakeholders including Operations, Finance, Risk, Compliance, and Management teams
- Generate reports required by card schemes such as Visa and Mastercard
- Prepare submissions and reports for regulatory bodies in accordance with compliance timelines
- Monitor report exceptions, discrepancies, and data variances and escalate issues when necessary
- Assist in ensuring compliance with internal policies, regulatory requirements, and card scheme regulations
- Assist with monitoring compliance-related action items and follow-ups
Qualifications, experience & personal traits
- 2 - 3 years of experience in card operations or MI reporting within the banking or financial services industry.
- Familiarity with card schemes, regulatory frameworks, and Excel/MI systems
- Professional certifications in compliance, risk management, or data analytics are preferred.
- Strong knowledge of compliance regulations and standards in card operations.
- Proficiency in data analysis and reporting tools (e.g., Excel, Power BI, Tableau).
- Excellent attention to detail and analytical skills.
- Strong communication and interpersonal skills for collaboration and teamwork.
- Ability to manage multiple tasks under tight deadlines.
- Problem-solving and critical thinking abilities for compliance and MI challenges.
Rewards and remuneration commensurate with qualifications, competencies and abilities, with a well-defined career path awaiting those with ambition, motivation and a willingness to perform.
Please e-mail your CV together with contact details of two non-related referees indicating the position applied for in the 'Subject' line of the e-mail to careers@cdb.lk
careers@cdb.lk
Citizens Development Business Finance PLC
HOTLINE 0117 388 388
www.cdb.lk