Billing Officer & Front Office Coordinator | Finance & Patient Relations Executive

Accounting / Auditing / Finance

About the Employer

Job Description

WE'RE HIRING

We are looking for energetic and compassionate individuals to join our growing fertility centre.

1. Billing Officer & Front Office Coordinator

Key Responsibilities

  • Handle patient billing and invoicing
  • Manage cash/card payments and receipts
  • Maintain patient records and appointment coordination
  • Answer phone calls and basic patient inquiries
  • Prepare daily billing reports

Requirements

  • Good computer literacy (Excel, billing systems)
  • Good communication skills in English and Sinhala/Tamil
  • Previous hospital/clinic experience preferred
  • Friendly and professional personality

2. Finance & Patient Relations Executive

Key Responsibilities

  • Explain treatment packages and payment plans
  • Coordinate appointments, scans, procedures, and follow-ups
  • Maintain communication with patients throughout treatment
  • Support doctors and nursing staff in scheduling
  • Handle patient documentation and coordination

Requirements

  • Excellent communication and interpersonal skills
  • Experience in healthcare coordination/customer care preferred
  • Ability to explain treatment plans clearly and professionally
  • Computer literacy and documentation skills

3. Nursing Officer

Key Responsibilities

  • Assist doctors during consultations and procedures
  • Patient pre/post procedure care
  • Maintain clinical records and infection control
  • Coordinate with laboratory and front office staff
  • Provide patient support and follow-up instructions

Requirements

  • Should have a 3-year Diploma or BSC Degree in Nursing from a reputed Institute
  • SLMC/PHRC registration will be an added advantage
  • At least 5 years of experience as a Nurse (Experience in Gynaecology or fertility unit and Theatre assisting will be a distinct advantage)
  • IT literacy with knowledge in MS applications, and familiar with working in an ERP environment

How to Apply

Send your CV to Support@jifertility.com or WhatsApp/Hotline: 0711 960 980