Job Description
CLAIMS OPERATIONS COORDINATOR / SECRETARY (EXECUTIVE GRADE) - CLAIMS DEPARTMENT
Sri Lanka Insurance General is backed by decades of industry expertise and the country's most experienced insurance sector technical knowledge base. Join a team of highly qualified and most experienced professionals in the country to experience unparalleled opportunities for career growth and personal development opportunities within a performance-driven culture.
Duties & Responsibilities
- Provide confidential secretarial and administrative support to the Head of Department / management team
- Manage correspondence, reports, documents, and departmental records with accuracy and confidentiality
- Coordinate meetings, appointments, calendars, and travel arrangements when required
- Prepare letters, presentations, minutes, and other official documentation
- Liaise with internal departments, customers, garages, assessors, and external stakeholders professionally
- Maintain filing systems and ensure timely follow-up on departmental matters
- Assist in day-to-day operational coordination within the Motor Claims Department
Qualifications & Pre-requisites
- A Bachelor's Degree in Management, Business Administration, or a related discipline from a UGC approved university
- 1-2 years' experience in a secretarial, executive assistant, or administrative role
- Good written and verbal communication skills in both Sinhala and English
- Prior experience in the insurance industry will be an added advantage
- Proficiency in MS Office applications (Word, Excel, PowerPoint)
- Strong organizational, communication, and interpersonal skills
- Ability to maintain confidentiality and handle sensitive matters professionally
- Detail-oriented with excellent multitasking skills
- Able to work under pressure and meet deadlines
- Trustworthy with a high level of integrity
- Age should be below 45 years
If you meet the above qualifications and experience, please email your CV along with the names of two non-related referees to jobs@srilankainsurance.com within 7 days of this advertisement. Kindly mention the position in the subject line of your email.