Job Description
JOIN ONE OF SRI LANKA'S FASTEST GROWING BANKS AS
RELATIONSHIP MANAGERS ELITE CIRCLE
The Job
- Acquire new client relationships / manage the assigned portfolio of Elite Circle Clients and ensure achievement of Business Objectives, as per the laid guidelines of the Bank.
- Achieve set budgets of financial, customer service standards and contribution towards operations as per audit and compliance guidelines.
- Maintain a cordial relationship, driven by superior service quality with the assigned portfolio of clients.
- Work towards established targets, monitoring actual performance and taking remedial action.
- Enhance the portfolio by canvassing new clients, while growing the existing portfolio.
- Maintain details/records on Customers and provide superlative service to customers.
- Process operational work according to the Elite Circle Banking operations manual and other internal and external banking guidelines.
- Acting as an intermediary between the clients and important support service points of the bank
The Person
- Possess 5 years of post-qualifying experience in banking/ financial services sector promoting financial services and products.
- Highly sales and service-oriented individual with a sound knowledge in banking operations.
- Ability to work in an extremely target driven environment to deliver desired results with strategies, tactical negotiation and CRM.
- Ability to provide exceptional customer service at all levels.
- Excellent interpersonal skills and ability to build relationships with internal and external stakeholders.
- Excellent time management, leadership, planning and organizing skills.
- Excellent range of communication skills including written, verbal and the ability to deliver compelling presentations.
- Bachelor’s degree in business or an equivalent professional qualification will be an added advantage
Rewards
The right candidate can look forward to a remuneration package inclusive of staff loan benefits at concessionary interest rates and career prospects.
Applications must be forwarded via email to jobs@unionb.com with the names of two non-related referees on or before 18th June 2026. The email subject line must state 'Relationship Manager – Elite Circle'. All applications will be treated with strict confidence. Only shortlisted applicants will be notified.
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