Job Description

LEAD BUSINESS ANALYST

We are looking for a Business Analyst to bridge the gap between business needs and technology solutions within the Health Care domain. If you enjoy improving business processes and collaborating with cross-functional teams, this role is for you.

Key Responsibilities

  • Gather, analyze, and document business requirements from stakeholders.
  • Conduct system demonstrations and presentations for clients and internal stakeholders.
  • Create clear and detailed documentation for requirements, workflows, and outcomes.
  • Monitor project progress and communicate updates to management and stakeholders.
  • Translating business needs into functional specifications and user stories.
  • Collaborate with QA teams to validate solutions and ensure requirement alignment.
  • Monitor implemented solutions and recommend enhancements and prepare technical documentation and develop workflow diagrams for solution design.

Qualifications

  • Bachelor's degree in business, IT, or a related field.
  • 3+ years of experience in Business Analysis.
  • Strong analytical and problem-solving skills.
  • Excellent written and spoken English.
  • Proven documentation skills (technical documents, workflow guides)
  • Ability to work effectively in a collaborative team environment.
  • Experience handling third-party integrations and payment gateway-related requirements is preferred.

Technical Skills

  • Experience in business process modelling
  • Familiarity with UML and interpreting technical models
  • Hands-on experience with Figma / AI tools for workflow diagrams, UI mock-ups, and animations
  • Understanding of Agile methodologies
  • Experience with project management tools such as Azure DevOps

Do share your CV to careers@echannelling.com