Operations Assistant

Manufacturing / Operations

About the Employer

Job Description

Operations Assistant

We are seeking a dynamic and detail-oriented Operations Assistant to support our wharf operations by coordinating port-related activities, liaising with key stakeholders, and ensuring smooth and timely service delivery.

Key Responsibilities

  • Coordinate day-to-day wharf and port operations efficiently.
  • Liaise with internal teams, shipping agents, and external authorities (Customs, Navy, SLPA, etc.)
  • Prepare and submit required documentation for port clearances and approvals.
  • Handle vessel-related formalities including manifests, licenses, and payments.
  • Support DG declarations, safety approvals, and regulatory compliance.
  • Coordinate crew sign-on/sign-off procedures.
  • Ensure timely invoicing and follow-up on payments.
  • Maintain adherence to company policies and operational guidelines.
  • Be available for operational support, including off-hours and emergency requirements.

Skills & Requirements

  • Strong communication and interpersonal skills.
  • Proactive attitude with attention to detail.
  • Flexible and adaptable to dynamic operational environments.

Working Conditions

  • Based in Trincomalee.
  • Flexible working hours with standby requirements.
  • Willingness to board vessels and handle port-related operations.