Job Description
POSITION : RECEPTIONIST/CALL CENTER AGENT
We are pioneers in Dental Care Services with 14 years of experience in providing excellent dental care. As the 1st and only DSD (Digital Smile Design) Clinic in Sri Lanka, we continue to uphold our commitment to high-quality, cutting-edge dental services. We are now seeking skillful, efficient, and energetic individuals to join our team at Dehiwala and Ward Place.
RESPONSIBILITIES
- Manage admissions, customer registrations, and appointment scheduling.
- Handle incoming calls professionally, screen and direct them appropriately, and record accurate messages.
- Coordinate with doctors and internal departments to ensure smooth operations and seamless communication.
- Manage billing processes, including invoicing, payment collection, and maintaining accurate financial records.
- Maintain updated and accurate records and system information.
- Provide exceptional customer service and support at all times.
REQUIREMENTS
- Strong communication and interpersonal skills with fluency in English, Sinhala, and Tamil.
- Minimum 1 year of experience in a similar role; healthcare sector experience is an advantage.
- Computer literacy with proficiency in MS Office.
- Ability to work late hours and manage multiple tasks efficiently.
- Pleasant personality and strong team-player qualities.
- Age below 35 years.
- Trainees and school leavers will also be considered.
IF YOU MEET THE ABOVE REQUIREMENTS, PLEASE APPLY IMMEDIATELY SENDING YOUR COMPREHENSIVE CV WITH A RECENT PHOTOGRAPH ATTACHED. MENTION THE JOB TITLE IN THE SUBJECT LINE OF YOUR EMAIL TO: CAREERS@ALIGNDENTALCARE.LK
MORE INFORMATION +94 76 584 1451