Medical Administrator - Multiple Positions Available

Hospital / Nursing / Healthcare

About the Employer

Job Description

ANEMOS COLOMBO

***URGENT***

Medical Administrator - Multiple Positions Available

LOCATION: COLOMBO, SRI LANKA

About the Role

Anemos Colombo is a trusted outsourcing partner with offices in Melbourne and Colombo, connecting exceptional talent with leading Australian businesses.

We are seeking a dedicated Medical Administrator to support our client, one of Australia’s leading cardiac diagnostic service providers by delivering high-quality patient booking and appointment services across multiple sites.

This role is also an excellent opportunity for school leavers or recent graduates who are eager to build a career in the healthcare industry.

Key Responsibilities

  • Provide high-quality patient booking and appointment confirmation services.
  • Answer patient and doctor calls promptly, politely, and professionally.
  • Complete mandatory 3-Point ID checks for all patients.
  • Enter patient details accurately and maintain updated records.
  • Review and verify referrals for accuracy, Medicare compliance, and required tests.
  • Use medical software such as HealthTrack confidently and efficiently.
  • Manage urgent booking requests promptly and appropriately.
  • Follow up on cancellations and no-shows to minimise missed appointments.
  • Handle priority calls from doctors as part of the Doctors Priority Hotline.
  • Maintain confidentiality and follow all company protocols and booking guidelines.
  • Contribute to a positive team environment and uphold professional conduct at all times.
  • Perform general administrative duties and attend meetings as required.

Required Skills & Experience

  • Experience in medical reception or administrative roles or a strong willingness to learn
  • High computer literacy with strong attention to detail
  • Professional, caring, and confident communication skills
  • Qualification in a health or medical-related field - not essential

What We Offer

  • Opportunity to work with a leading Australian healthcare provider.
  • Contribute to meaningful, patient-focused services
  • Supportive, collaborative workplace culture focused on growth and development.
  • Opportunities for training, career development, and progression

How to Apply

Ready to make an impact and grow your career?

Send your CV and a cover letter to careers@anemos.com.au

Subject line: Application – Medical Administrator