Job Description
Senior Travel Consultant
Looking for more than just a job? Start your journey with BCD today. Apply at BCD Travel, one of the world’s leading corporate travel management companies!
You'll do:
- Handle incoming travel requests, provide advice, and confirm reservations while ensuring policy compliance.
- Deliver accurate industry information, including fares, exchange costs, and penalties.
- Maintain up-to-date industry knowledge and adhere to BCD Travel processes and quality standards.
- Offer tailored recommendations, anticipate customer needs, and ensure seamless service delivery.
- Complete follow-ups and transactions efficiently using BCD Travel tools and systems.
About you:
- Minimum 5 years of experience in the travel industry with knowledge of policies, procedures, and processes.
- Proficiency in travel industry systems (e.g., GDS).
- Strong verbal and written communication skills in designated languages.
- Ability to manage multiple priorities and work flexible hours.
- Independently handle tasks with discretion and judgment.
- Excellent problem-solving and customer service skills.
You'll be offered:
- Opportunities to grow your skillset and career
- An inclusive work environment where diversity is celebrated
- A fun team of 240+ co-workers in a brand new office at One Galle Face Tower
- International trainings and 14,000+ international colleagues world-wide
Contact Us!
Careers: careers@bcdtravelasc.com
BCD Travel Asia-Pacific Service Centre
15th Floor, One Galle Face Tower, Colombo 01
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