Job Description
Ninehearts Group is a fast expanding, diversified group of companies servicing the Photographic, Photo Printing, Graphic Art, Screen-Printing and Digital Imaging markets with an Island wide customer portfolio and high growth potential in the future. Here's an opportunity for an energetic, innovative and efficient individuals to be part of our success story.
Junior IT Executive
We are seeking a motivated and detail-oriented Junior IT Executive to support the day-to-day IT operations of the company. IT professional who is eager to gain hands-on experience in cloud services, networking, IoT devices, and end-user support.
Key Activities include:
- Support the maintenance and performance of PC systems and telecommunications platforms.
- Assist with administration of Azure Entra ID and Office 365.
- Execute routine patch management activities for operating systems and applications.
- Assist in maintaining and troubleshooting Network infrastructure.
- Provide first-level technical support for organizational IoT devices.
- Perform device setup and configuration, (CCTV , Signature pads , Scanner, Printers etc..)
- Respond to user support requests and escalate complex technical issues when required.
- Maintain accurate records of IT assets, support activities, and configurations.
- Provide general IT support to ensure smooth business operations.
Essential Skills & Qualifications :
- Diploma, certificate, or professional qualification in IT, Networking, or a related field.
- 1-2 years of experience in IT support or a similar role (internship experience acceptable).
- Basic knowledge of Microsoft 365 / Azure Entra ID administration.
- Fundamental understanding of networking concepts
- Familiarity with Windows operating systems and standard business applications.
- Willingness to learn and work with patch management and IoT devices.
- Basic hands-on experience with printers, scanners, or CCTV systems is an advantage.
- Strong troubleshooting mindset and attention to detail.
- Good communication and teamwork skills.
- Positive attitude with learn and grow .
If you are the right candidate, please send in your CV, including the names of 2 non-related referees to:
General Manager
Ninehearts Imaging (Pvt) Ltd
99 Stace Road, Colombo 14. E-mail: careers@ninehearts.com