Job Description

Process Associate - HRO Services

Qualifications

• Minimum of 6 months experience in HRM / Payroll Management.
• Diploma or Degree in Human Resource Management or a related field.
• Professional HR qualification (e.g., CIPM, PQHRM) will be an added advantage.
• Excellent communication, analytical, and interpersonal skills.
• Ability to work under pressure while maintaining attention to detail.
• A team player with a positive and optimistic attitude.
• Proficiency in MS Excel and other Microsoft Office applications.

Responsibilities

• Deliver accurate and timely HR Operations (HRO) processes across Recruitment & Selection, Separation & Offboarding, and HR Administration.
• Maintain employee personal files with a high level of accuracy, confidentiality, and compliance with standards.
• Support HR initiatives and ensure smooth execution of daily operational tasks.
• Identify and implement process improvements to enhance efficiency and save time.
• Collaborate with internal teams to ensure seamless and high-quality HR service delivery.
• Uphold company policies and maintain professional HR documentation and records.

What We Offer

• An opportunity to work in a dynamic, friendly, exciting, and fun-filled environment.
• An entry into the John Keells Group, Sri Lanka's largest listed conglomerate.

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