Job Description
Nestled within The Atollia by Centara Hotels & Resorts, Centara Grand Lagoon Maldives Resort is a haven of Thai-inspired hospitality and Maldivian allure. A short speedboat ride from Velana International Airport transports you to our tranquil oasis, crafted for discerning travelers and guests of all ages.
EXECUTIVE OFFICE
Resort Manager (Maldivian)
Experience and Skills Required
- Minimum 3–5 years of proven leadership experience as a Resort Manager, Executive Assistant Manager, or equivalent senior operational role within a luxury hospitality environment.
- Demonstrated ability to lead a cluster management structure and Corporate Office team.
- Passionate about delivering exceptional, personalized guest service and creating memorable luxury resort experiences.
- Strong strategic, operational, financial, and revenue management acumen, with a proven track record of driving GOP, profitability, efficiency, and operational excellence.
- Strong understanding and appreciation of hospitality standards, with the ability to consistently uphold and elevate brand standards across all guest touchpoints.
- Exceptional leadership, communication, and interpersonal skills, with the ability to lead, mentor, coach, and empower a diverse, multicultural workforce while fostering a positive and inclusive working environment.
- Strong ability to build relationships with high-profile and discerning guests, understand individual expectations, and ensure seamless service recovery when complex or sensitive issues arise.
- Proven ability to manage complex operational challenges, crises, and unknown situations calmly and decisively, with strong problem-solving and decision-making capabilities.
- Ability to maintain a high level of visibility and engagement across the resort, demonstrating a hands-on leadership approach and strong understanding of day-to-day island resort operations.
- Strong commercial mindset with the ability to balance guest experience with brand standards, team engagement, operational efficiency, and financial performance.
- Fluent in spoken and written English, with excellent presentation, negotiation, and communication skills. Additional languages are an advantage.
- High level of professionalism, integrity, emotional maturity, discretion, and personal presentation consistent with five-star luxury resort and international hospitality brand.
Please send CV to [email protected] on or before 02 October 2026
https://www.centarahotelsresorts.com/centaragrand/cglm