Lifestyle Host (Chinese Speaker)

KPO / BPO

About the Employer

Job Description

Job Announcement:

We are seeking talented and dedicated individuals who are driven by excellence to become part of our esteemed team.

Position:

Lifestyle Host (Chinese Speaker)

Location:

Coco Bodu Hithi (Maldives)

Job Type:

Full-Time

Overview:

The Lifestyle Host (Chinese Speaker) is responsible for delivering personalized guest experiences, providing translation support, and ensuring smooth communication between guests and the resort. This role plays a vital part in enhancing guest satisfaction by anticipating needs, handling requests, and creating memorable moments throughout their stay.

Key Responsibilities:

  • Provide exceptional customer service to guests.
  • Daily engagement with guests and collecting guest feedback.
  • Provide information about resort facilities, programs, and other services offered in the resort.
  • Attend to guest requests and needs, and handle guest requests and complaints promptly.
  • Assist with translation of guests’ correspondence.
  • Ensure activity bookings are handled efficiently and accurately.
  • Accompany guests on excursions, picnics, fishing trips, snorkeling trips, cruises, etc.

Qualifications:

  • Diploma in Hospitality Management or related.
  • Minimum of 2 years’ work experience in a luxury resort or hotel setting.
  • Excellent communication skills in English & Chinese.
  • Previous experience in a Maldives resort or in a remote location.
  • Working knowledge of the Opera system.

Personal Qualities:

  • Excellent communication, interpersonal, and problem-solving skills.
  • Can work under pressure in a fast-paced environment, with a positive & flexible attitude.
  • Candidates must demonstrate a dynamic, positive, and energetic leadership style with excellent communication skills.

Benefits:

  • Competitive Salary Package
  • Leave Benefits
  • Professional Development Opportunities

How to Apply:

If you possess the requisite qualifications and a commitment to excellence, please submit your CV to [email protected] by 3rd November 2026. Please note that only shortlisted candidates will be notified.

www.cococollection.com