F&B Operations Manager

FMCG / Restaurants / Food

About the Employer

Job Description

In March 2024, Soneva marked an exciting milestone in its 30-year history, with the launch of Soneva Secret, an all-new, ultra-exclusive luxury resort concept. Found within a remote atoll on the northern tip of the Maldives archipelago, Soneva Secret 2024 features 13 villas, offering unsurpassed levels of service, personalization, privacy and rare guest experiences.

F&B OPERATIONS MANAGER

We are looking for an experienced and passionate F&B Operations Manager to lead and elevate the Food & Beverage experience at Soneva Secret. This role requires a hands-on leader with a deep understanding of ultra-luxury hospitality, exceptional service, personalized dining and a strong appreciation for wine and beverage culture.

Preferred Qualifications & Skills

  • Minimum 3-5 years of progressive Food & Beverage management experience, including leadership experience within a luxury or ultra-luxury hotel or resort environment.
  • Lead and oversee the day-to-day operations of all Food & Beverage outlets, ensuring seamless and consistently exceptional service.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with both guests and Hosts.
  • Create memorable, highly personalized dining experiences that anticipate and respond to individual guest preferences and expectations.
  • Maintain the highest standards of food and beverage service, presentation, hygiene, quality and attention to detail across all outlets and guest experiences.
  • A genuine passion for hospitality, storytelling and creating experiences that guests will remember long after their stay.
  • Possess strong wine knowledge and practical experience in wine service, food and wine pairing, cellar management and developing memorable wine experiences.
  • A sommelier background or formal wine qualification such as WSET or equivalent will be a strong advantage.
  • Build feedback and service recovery with confidence, discretion and a genuine commitment to exceeding expectations.
  • Comfortable working in a remote island environment and adaptable to the flexibility required in a small, dynamic ultra-luxury operation.

NOTE: Soneva does not work with external agencies or WhatsApp groups that charge applicants for registration or security deposits; therefore, please beware of fraudulent recruitment agencies.

Apply now

Suitable candidates are invited to send their applications to: [email protected]

Soneva is an Equal Opportunity Employer and a certified ‘Great Place to Work’. We celebrate diversity and are committed to creating an inclusive environment for all our Hosts.