Assistant Front Office Manager

Office Admin / Secretary / Receptionist

About the Employer

Job Description

About Ifuru Island Maldives

Ifuru Island Maldives is a vibrant all inclusive island resort in the beautiful Raa Atoll, offering a unique blend of adventure, relaxation and genuine Maldivian hospitality. With stunning surroundings, exciting experiences and a passionate team at its heart, Ifuru Island is a place to grow your career, share your talents and be part of something truly special.

We Are Hiring

WE ARE HIRING an all star team!

Open Positions

  • Front Office Assistant
  • Front Office Manager

Key Responsibilities

  • Oversee daily Front Office operations, ensuring efficient service delivery and smooth guest arrivals and departures.
  • Handle guest complaints, VIP arrangements, special requests, and service recovery professionally.
  • Lead, supervise, and develop the Front Office team to maintain high service standards and productivity.
  • Monitor room allocations, occupancy, upselling opportunities, and front desk operational procedures.
  • Coordinate with relevant departments to ensure seamless guest experiences and smooth resort operations.

Requirements

  • Degree or diploma in Hospitality Management, Hotel Management, or a related field.
  • Minimum 3 years of Front Office experience in a five-star hotel or resort in a leadership role.
  • Strong knowledge of Front Office operations, room inventory management, and guest service standards.
  • Proficient in OPERA PMS and related hotel applications, including system operations, reservations, room management, and reporting.
  • Excellent leadership, communication, problem-solving, and guest relationship management skills.

Want to join our all star team? Email us at [email protected]