Job Description
JUNIOR OPERATIONS EXECUTIVE
Location: Colombo
Ladies Preferred
Support daily operations, create exceptional member experiences, and maintain world-class workspace standards.
Be the heart of an amazing workspace
- Build community.
- Deliver excellence.
- Create impact.
Key Responsibilities
- Assist in the day-to-day operations of the workspace.
- Provide excellent customer service and build strong member relationships.
- Handle onboarding, move-ins and client inquiries.
- Assist with meeting room bookings, workspace allocations and facility scheduling.
- Ensure all facilities and services are well maintained and aligned with brand standards.
- Coordinate with housekeeping, maintenance, security and service providers.
- Identify maintenance issues and ensure timely escalation.
- Support renovation, refurbishment and improvement projects.
- Liaise with vendors and contractors and ensure quality service delivery.
- Assist in handling client complaints and ensure timely resolution.
- Support community events, workshops and member engagement activities.
- Maintain accurate records, reports and documentation.
- Ensure compliance with policies, health & safety standards and operational procedures.
- Promote community interaction and a positive workplace culture.
- Be available for urgent matters outside standard working hours when required.
Qualifications & Experience
- 0-2 years' experience in operations, workspace management, hospitality, property management or related fields.
- Strong customer service and interpersonal skills.
- Experience in facility management and vendor coordination is an advantage.
- Ability to handle client complaints and resolve issues effectively.
- Good communication, organizational and problem-solving skills.
- Proficiency in MS Office and communication tools.
- Ability to multitask and work independently.
- Professional appearance and positive attitude.
- Bachelor's degree in Business Administration, Hospitality Management or related field (Preferred).
Work Schedule
- Mon – Fri | 8.00 a.m. – 5.00 p.m.
- After-hours & weekend availability required for urgent matters.
APPLY NOW! Send your CV to [email protected]
Be part of a growing brand. Make a difference every day.
CONTACT: [email protected] | +94 777 959 672
