Sales Coordinator - Signature

Sales / Marketing / Business Development / Merchandising

About the Employer

Job Description

Vacancy for the position of

Sales Coordinator - Signature

Singer (Sri Lanka) PLC operates with the vision to be the market leader in elevating and enriching lives in Sri Lanka.

The position holder will be expected to provide operational support by managing and tracking customer leads across island-wide showrooms and the B2B Corporate Division. This role will ensure that all incoming leads from retail, B2B, websites, social media, and referrals are systematically logged, tracked, and followed up on to support sales growth for Signature by Singer Kitchens and Wardrobes.

Job Profile

  • Record all customer inquiries in the central lead database and update the lead source and current status.
  • Contact new leads within 24 hours and coordinate timely follow-ups, while maintaining updated interaction records and tracking pending site readiness, measurements, and design releases.
  • Provide operational support to Sales Consultants and Design Teams by coordinating and sending proposals, layouts, and quotations, as well as tracking advance payments and documenting reasons for lost leads.
  • Prepare weekly and monthly lead status reports, maintain accurate data in Excel, and coordinate relevant information for regular team review meetings.

Personal Profile

  • Passed GCE (A/L) and GCE (O/L) Examinations.
  • A Certificate or Diploma in Business Administration, Marketing, or a related field will be an advantage.
  • Minimum 01-year experience in Sales support, administration or customer service.
  • Fluency in spoken and written English, Sinhala, and Tamil is mandatory.
  • Proficiency in MS Office (Excel, Word, PowerPoint).
  • A positive attitude with integrity and attention to detail.

No - 112, Havelock Road, Colombo 05.

[email protected]

SINGER