Customer Service Associate / Senior Customer Service Associate
Customer Service / Public Relations / Call Center
About the Employer
Job Description
We're on a lookout for young and dynamic candidates to fill the above vacancies at our Contact Centre, located at Wellawatte.
The Job Role
- Assisting customers with attention to detail and assured quality.
- Be a dynamic youngster with a can-do attitude.
- Ability to cross sell Union Bank products & services to customers.
- Maintain high standard of telephone etiquettes & customer experience.
The Person
- Completion of G.C.E Advanced Level examination.
- Willingness to work on roster basis.
- Prior work experience in a contact centre would be an advantage.
- Fully or partially qualified.
- Fluency in English is a must. Tri-lingual will be an added advantage.
- Flexibility to work overnight shifts (Male candidates)
Rewards
Applications must be forwarded to [email protected], with the names of two non-related referees. Interviews will be held on a rolling basis. Subject line must state Contact Centre. All applications will be treated with strict confidence & only shortlisted applicants will be notified.
We are an equal opportunity employer
www.unionb.com
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