Senior Banking Assistant / Junior Executive - Issuing Operations - Card Centre
Banking / Insurance / Financial Services
About the Employer
Job Description
Be part of our growth story
Senior Banking Assistant / Junior Executive
Issuing Operations - Card Centre
You should ideally:
- possess 3+ years of experience in a bank or financial institution, with exposure to debit/credit card issuance
- possess a professional qualification in banking or a related field
- have a strong understanding of banking procedures, guidelines and compliance standards
- possess excellent communication skills, with the ability to multitask and manage time effectively
- have strong analytical skills and be computer literate, with proficiency in relevant applications
- have a positive attitude, a strong work ethic and the flexibility to work extended hours when required
- be a collaborative team player, customer-focused and adaptable to a dynamic environment
You will be mainly responsible for:
- monitoring debit and credit card processing and issuance-related operational activities
- reconciling payments and manually recovered fees
- ensuring accurate and timely authorization of card maintenance functions in line with regulatory and internal guidelines
- managing card dispatch and delivery processes efficiently, meeting service standards
- overseeing end-to-end card delivery operations to guarantee customer satisfaction
- maintaining strict compliance with audit, regulatory and operational risk requirements
We are an equal opportunity employer, committed to promoting an inclusive and diverse environment. Recruitment to the Bank is based solely on merit and competency irrespective of other characteristics that make our employees unique. Any form of canvassing is discouraged. Correspondence will only be with the short-listed candidates. Please apply via e-mail by sending an updated CV or a DFCC Bank application form which could be downloaded from our website to [email protected] with the post applied for in the subject by 12th August 2026.
Chief Human Resources Officer
DFCC Bank PLC 73/5, Galle Road, Colombo 03
