Job Description
About the Bank:
Armed with a proud history of over 30 years, Pan Asia Bank is on an exciting growth journey, evidenced by an array of recognitions, including being honored as one of the Top 40 business entities in the country by Business Today and top hundred companies by LMD.
Key Responsibilities:
- Achieve monthly CIF acquisition, deposit growth, and lending targets through new and existing customer relationships.
- Deliver exceptional customer service and maintain a customer service score of 70% or above.
- Collaborate with Branch and Central Credit teams to assist in evaluating customer requirements.
- Assist in identifying lending opportunities, initiating customer discussions, and structuring appropriate facilities while mitigating credit risk.
- Support in managing the end-to-end lending process, ensuring seamless client engagement from lead generation to facility disbursement.
- Assist to ensure complaint-free customer portfolio and ensure all KYC/AML and regulatory requirements are completed within stipulated timelines.
- Attend mandatory training programmes and apply new knowledge to enhance service quality.
- Support branch operations when required by performing Teller/Cash Operations duties and contributing to overall team success.
Candidate Prerequisites:
- Full or part qualification in Banking from the Institute of Bankers of Sri Lanka (IBSL).
- Possess a minimum of 2-3 years of experience in the commercial banking or financial services sector, with hands-on exposure to branch operations. Prior experience in a private banking environment will be considered a distinct advantage.
- In-depth knowledge of banking policies and procedures, operational processes, foreign exchange transactions, regulatory compliance, and internal controls.
- Excellent business communication skills with strong computer literacy.
- An outgoing, self-motivated individual with a strong customer service-oriented mindset.
Remuneration:
The successful candidates will be provided with an attractive remuneration package including fringe benefits, commensurate with industry standards.
How to Apply:
Take the next step in your career and be part of a team that values growth, collaboration, and excellence. If you are ready to make an impact, apply today and help shape the future of our Bank. Interested candidates are invited to submit their resumes through our career portal before the specified deadline.
