Job Description
WE ARE HIRING!
Call Center Executive
Location: Colombo
After-sales service & spare parts (Shift Basis)
KEY RESPONSIBILITIES
- Handle inbound and outbound customer calls professionally and efficiently.
- Respond to customer inquiries about after-sales service and spare parts.
- Maintain high standards of customer service and customer satisfaction.
- Record and update customer information in the system.
- Follow up on customer requests, appointments, and complaints.
- Achieve assigned performance and service targets.
REQUIREMENTS
- G.C.E. A/L qualification or equivalent.
- City & Guilds Qualification in Automobile Field.
- Previous experience in a call center or customer service role will be an added advantage.
- Excellent communication and interpersonal skills.
- Good command of Sinhala and English (Tamil will be an added advantage).
- Computer literacy and familiarity with MS Office applications.
- Ability to work in a fast-paced environment and handle customers professionally.
APPLY NOW
Send your CV to [email protected]
Contact: 0114 504 504
www.euromotors.lk
JOIN OUR TEAM
Grow your career with a trusted name in the automotive industry.
