Internship - Business Support | Customer Service & Sales
Customer Service / Public Relations / Call Center
About the Employer
Job Description
Vireon New Zealand
Remote Business Support, Customer Service & Sales Internship - Join a Growing New Zealand Telecommunications & IT Business
Location: Sri Lanka (Remote)
Type: Internship (Full-Time or Part-Time)
Company: Vireon NZ
About Vireon
Vireon is a New Zealand-based technology and telecommunications company, and the exclusive New Zealand distributor of the Xelion cloud communications platform and authorized telecommunications dealer in NZ. We help businesses improve the way they communicate through innovative cloud telephony, mobile and voice services, internet and network connectivity, security services and AI-powered solutions.
As we continue to grow, we are looking for a motivated and enthusiastic Intern to support our Business Support, Customer Service, and Sales teams.
About the Role
This internship offers a unique opportunity to gain practical experience across multiple areas of a growing technology business. You will work closely with our New Zealand team and develop valuable skills in customer service, sales administration, business operations, and professional communication.
Key Responsibilities
- Assist with customer service enquiries via email and phone
- Support the sales team with lead generation and prospect research
- Maintain and update Salesforce (CRM) and customer records
- Prepare quotes, proposals, and business documents
- Follow up with customers regarding enquiries and service requests
- Assist with data entry, order submission, reporting, and administrative tasks
- Support marketing and business development initiatives
- Coordinate meetings and maintain accurate records
- Provide general business support to the wider team
What We Are Looking For
- Currently studying or recently completed a degree/diploma in Business, Marketing, IT, Communications, or a related field
- Excellent verbal and written English communication skills
- Strong attention to detail and organisational skills
- Good knowledge of Microsoft Office (Word, Excel, Outlook)
- Positive attitude and willingness to learn
- Ability to work independently and as part of a remote team
- Customer-focused mindset
Preferred Skills
- Experience with social media platforms
- Knowledge of CRM systems
- Interest in sales, technology, telecommunications, or customer success
- Additional language skills would be an advantage
What You'll Gain
- Real-world business experience
- Exposure to international customers and business operations
- Mentorship from experienced business and technology professionals
- Training in customer service, business development, and sales processes
- Potential pathway to a permanent role for outstanding performers
How to Apply
Please send your CV and a brief cover letter explaining why you would like to join Vireon to [email protected]
Subject: Business Support, Customer Service & Sales Intern Application
Become part of a growing technology business and gain hands-on experience that will help launch your professional career.
Vireon - Connecting Businesses Through Better Communication.
