Job Description
WE ARE HIRING
IT SUPPORT TECHNICIAN
We are looking for an IT Support Technician to manage the hotel’s IT infrastructure, including system setup, troubleshooting, and maintenance. The role involves supporting end-users, maintaining hardware inventory, and ensuring high service standards through effective vendor coordination.
Key Responsibilities:
- IT infrastructure administration of the Hotel.
- Install and configure hardware, operating systems & software systems.
- Hardware troubleshooting & repairing.
- Network & Wi-Fi troubleshooting & repairing.
- Maintain IT hardware inventory.
- Provide technical support to end-users for hardware & software issues.
- Vendor relationship management with all key vendors to ensure obtaining the highest standards of service.
Candidates should possess :
- Following or completed NVQ Level 4 in Computer hardware & networking.
- Minimum 1 year working experience in IT.
- Experience in ICT infrastructure administration and maintenance.
- Knowledge of network configuration & operation (Firewall, Switches, Routers).
- Knowledge of Wi-Fi & CCTV network administration.
- Strong network & system troubleshooting skills.
- Knowledge of hardware troubleshooting & repairing (Desktop, Laptop, POS, Printers).
Location: EKHO Surf, Bentota
If you’re ready to take the next step in your hospitality career, we’d love to hear from you! Join EKHO Hotels and Resorts and be part of a team that creates unforgettable guest experiences.
Please mention the vacancy you are interested in as the subject of your email
Send your CV [email protected]
