Job Description
WE ARE HIRING
ASSISTANT MANAGER – SERENITY KATARAGAMA
Colombo YMBA invites applications from suitably qualified, experienced and service-oriented individuals for the position of Assistant Manager at Serenity Kataragama (The Pilgrims' Rest of Colombo YMBA). The successful candidate will support the management of this accommodation facility, ensuring a welcoming, comfortable and well-maintained environment for pilgrims and guests.
KEY RESPONSIBILITIES
- Assist in managing daily operations, including reservations, reception, room allocation, check-in and check-out.
- Coordinate housekeeping and maintenance to ensure high standards of cleanliness, comfort and room readiness.
- Respond promptly and courteously to guest enquiries, requests and complaints.
- Supervise staff, organise duty rosters and promote teamwork and professional service.
- Oversee accommodation charges, collections and reconciliations, and maintain accurate operational records and reports.
- Monitor supplies, utilities and operating expenses, ensuring economical use of resources.
- Safeguard the premises and assets, and ensure compliance with safety requirements and the Association's policies and procedures.
QUALIFICATIONS AND EXPERIENCE
- A Diploma or Higher Diploma in Hotel Management, Hospitality Management or a related discipline.
- A minimum of three years’ experience in the hotel or hospitality sector.
- Sound IT literacy and proficiency in MS Office.
- A good command of Sinhala, Tamil and English is preferable.
- Strong people management, communication and problem-solving skills.
- A responsible and courteous approach, with a commitment to guest care.
- Age: Below 35 years.
- Willingness to work in Kataragama, including weekends and public holidays as required.
HOW TO APPLY
Please forward your complete CV, indicating "Application - Assistant Manager, Serenity Kataragama" in the email subject line or on the top left-hand corner of the envelope, to reach us on or before 8 November 2026.
Deputy General Manager, Colombo YMBA, No. 70, D. S. Senanayake Mawatha, Colombo 8.
Email: [email protected]
Telephone: 011 269 5786 / 011 268 2398 / 011 269 8083
