Business Development | Customer Service Manager (Freight Division)
Sales / Marketing / Business Development / Merchandising
About the Employer
Job Description
We Are Hiring
Business Development / Customer Service Manager (Freight Division)
Key Responsibilities:
- Drive business growth in the freight division by identifying new clients and developing strong customer relationships.
- Manage existing accounts and ensure high levels of customer satisfaction.
- Coordinate with operations, sales and overseas partners to ensure smooth execution of freight services (air, sea and land).
- Prepare and present business proposals, quotations and negotiate contracts.
- Monitor market trends and develop strategies to expand business opportunities.
- Achieve sales targets and contribute to overall company goals.
Qualifications and Skills:
- Bachelor's degree in Business Administration, Logistics, Supply Chain Management or a related field.
- Minimum 3–5 years' experience in the freight forwarding or logistics industry, preferably in a business development or customer service role.
- Strong communication and negotiation skills.
- Good knowledge of international freight operations (air, sea and land).
- Ability to work independently and meet targets.
- Proficiency in MS Office and CRM systems.
Send your CV to: [email protected]
ITS Grandeur (Pvt) Limited | +94 777 068 110 | +94 777 066 117 | www.itsgrandeur.lk
