Job Description
We are looking for a motivated and customer-focused Sales Executive to join our team in the travel industry. The ideal candidate will be responsible for handling customer inquiries, promoting travel services, managing reservations, and achieving sales targets while ensuring excellent customer satisfaction.
Qualifications & Requirements
- 1–3 years of experience in sales, customer service, or reservations.
- Experience in the travel and tourism industry will be an added advantage.
- Excellent spoken and written English communication skills.
- Proficiency in booking systems, online dashboards, and MS Office applications.
- Strong interpersonal, communication, and negotiation skills.
- A customer-focused, proactive, and results-driven attitude.
- Ability to work independently and as part of a team.
Responsibilities
- Handle customer inquiries regarding travel packages, reservations, and related services.
- Promote travel products and services to potential customers.
- Identify customer needs and recommend suitable travel solutions.
- Prepare quotations, process bookings, and manage reservations accurately.
- Follow up with prospective customers to convert inquiries into sales.
- Maintain accurate customer records and update booking systems and dashboards.
- Build and maintain positive relationships with customers.
- Achieve assigned sales targets and contribute to business growth.
- Coordinate with internal teams and service providers to ensure smooth travel arrangements.
- Provide excellent customer service and resolve customer concerns promptly.
