Executive | Senior Executive - Customer Services
Customer Service / Public Relations / Call Center
About the Employer
Job Description
A CAREER IN LOGISTICS & FREIGHT FORWARDING
EXECUTIVE / SENIOR EXECUTIVE
CUSTOMER SERVICES
Responsibilities
- Responsible for Customer Inquiry and service management
- Collaborate and Coordinate with other teams: Sales team, Operations team, Finance department
- Manage Foreign / Local Clients & Inquiries
- End to End Shipment handling both Sea & Air
- Documentation handling on both Imports & Exports
- Carry out Negotiations with Clients / Counterparts / Suppliers
- Collaborate and Improve Overall Customer experience & Service Standard improvements
Eligibility
- Experience in the logistics field will be an added bonus
- Passed G.C.E. A/L
- Good Interpersonal Skills
- Language Fluency & Communication Skills
- Sound knowledge in Microsoft Office
- Age below 30
How to Apply
Forward your resume to: [email protected]
Please mention the post in the email subject line
Office Address: 11, Rodney Street Colombo 08
