Customer Relations Executive (Healthcare Sector)
Customer Service / Public Relations / Call Center
About the Employer
Job Description
WE ARE HIRING!
CUSTOMER RELATIONS EXECUTIVE
HEALTHCARE SECTOR
We are looking for a dynamic, energetic individual who would like to take on challenges and join with our winning team.
ENTRY REQUIREMENTS
- Age between 27 - 35 years
- Minimum of 2 - 3 years of experience in customer relations.
- Effective Comunication skills.
- Willingness to work in a roster (Night Shift Included).
- Good communication skills in English & Sinhala (Proficiency in other languages will be a distinct advantage).
- Voice clarity & courtesy with listening skills and service oriented mindset.
- Should have a pleasing personality.
- Team player with dynamic personality & positive attitude.
KEY RESPONSIBILITIES
- Direct customers to the relevant counter/s on their arrival.
- Ensure high level of customer service is maintained at the front office assigned area.
- Assist customers in a professional way in order to give them a pleasant experience.
- Maintaining a good rapport with the customers and visitors.
- Maintain proper coordination and good communication with other departments in the hospital.
- Resolve patients/customers’ requirements/needs quickly, efficiently and courteously.
WHY JOIN NINEWELLS?
- Attractive remuneration package based on qualifications & experience
- Career growth and development opportunities
- Professional and supportive work environment
- Continuous learning and training programs
- Employee recognition and wellness benefits
IDEAL CANDIDATE
- Excellent communication and interpersonal skills
- Customer-focused with a service excellence mindset
- Strong leadership and team management ability
- Analytical thinking and problem-solving skills
- Proactive, organized and able to meet deadlines
APPLY NOW
If you are the right candidate, send your CV with two non-related referees to [email protected]
We welcome you to join the Ninewells Family to make a meaningful difference.
The Successful candidate will be placed on an attractive remuneration package based on the qualifications & experience.
Be a part of a team that cares for life.
Contact us: +94 70 635 0103
HUMAN RESOURCES DEPARTMENT No. 55/1, Kirimanda Mawatha, Narahenpita, Colombo 05, Sri Lanka.
www.ninewellshospital.lk
