Job Description
NOW HIRING
Senior Deployment Executive
At Payable (Pvt) Ltd, we are redefining the financial technology landscape by delivering cutting-edge payment solutions that empower businesses and consumers. As a leader in digital transactions, we continue to innovate and expand our reach, shaping the future of seamless financial interactions.
40,000+ merchants powered; No.1 fintech in Sri Lanka
01 ROLE OVERVIEW
The Senior Deployment Executive is responsible for executing merchant device installations, activation, setup, testing, and merchant training to ensure successful deployment and readiness to transact. This role focuses on delivering fast, accurate, and high-quality deployments while ensuring merchants receive proper onboarding and operational support during the activation process.
02 KEY RESPONSIBILITIES
- Execute device installation and deployment across assigned merchant locations.
- Install, configure, and test devices to ensure readiness.
- Provide merchants with product training and usage guidance.
- Escalate complex technical issues to relevant teams.
- Support smooth merchant handover to Merchant Success or Customer Success.
- Coordinate deployment schedules with merchants and internal teams.
- Ensure successful merchant activation and deployment completion.
- Troubleshoot basic technical issues during deployment.
- Ensure accurate deployment reporting and documentation.
- Maintain strong performance across all assigned KPIs.
03 QUALIFICATIONS & TOOLKIT
- Must-have skills
- Device installation & deployment
- Schedule coordination
- Installation & configuration
- Testing & activation
- Merchant training
- Basic troubleshooting
- Escalation management
- Deployment reporting & documentation
- Nice to have
Prior experience in fintech or POS device deployment, technical support, or merchant onboarding. Familiarity with payment terminals, configuration workflows, and basic troubleshooting, plus a proven track record of meeting deployment targets and maintaining high-quality merchant handovers.
READY TO BUILD WITH US?
Apply within 14 days. Mention the role in the email subject.
