Operations Manager
About the Employer
Job Description
DRP Recruitment & Consultant (Pvt) Ltd
WE ARE HIRING
OPERATIONS MANAGER
Main Responsibilities
- Site Operations Management
- Monitor the day-to-day operations of all project sites.
- Regularly communicate with Site Supervisors and Project Managers.
- Identify and resolve site-related issues quickly.
- Ensure workers are properly deployed according to project requirements.
- Candidate / Worker Grievance Management
- Handle worker grievances, disciplinary issues, and related matters.
- Maintain good communication between workers and management.
- Follow up on worker welfare and working conditions.
- Productivity & Performance
- Monitor worker attendance, performance, and productivity.
- Identify reasons for low productivity and take corrective action.
- Work with Site Supervisors to improve performance and coordinate replacements when necessary.
- Weekly Meetings & Coordination
- Conduct weekly site coordination meetings.
- Ensure follow-up on actions agreed and site progress.
Weekly Reporting
- Prepare and submit weekly operations reports to the DRP management.
- Reports should include site performance and productivity, worker grievances, site issues, work status, disciplinary issues, manpower requirements, equipment and assets issues, and actions taken or pending.
Key Performance Indicators (KPIs)
- Reduction in site-related complaints.
- Faster resolution of worker grievances.
- Improvements in worker productivity.
- Effective reporting and communication.
- Coordination with Project Managers and Supervisors.
Reporting To
- Managing Director / Director - DRP Recruitment & Consultant (Pvt) Ltd
Requirements
- Minimum 7–10 years of experience in Operations Management / HR / Recruitment.
- Experience in manpower recruitment of foreign workers.
- Excellent communication and negotiation skills.
- Strong problem solving and decision-making abilities.
- Ability to work under pressure and manage multiple tasks.
- Good English communication.
- Knowledge of MS Office, especially Word and Excel.
- Willingness to travel to project sites when required.
Salary
- Based on experience and qualifications.
Send your CV to: [email protected]
Job Details
- Location: Colombo
- Position: Operations Manager
- Employment Type: Full-Time
