Job Description
Can You Greet Our Clients with a Smile?
Front Office Executives
CIRP is a leading private higher education organization in Sri Lanka, offering qualifications in affiliation with University of Greater Manchester UK. Serving hundreds of students every year, CIRP has a successful track record of 16 years for its academic excellence. We are based in Bambalapitiya, Colombo 04 and have a vibrant multi-cultural workforce providing services for our students. Our philosophy is to create opportunities and support our staff to achieve their professional and personal goals, while contributing to the growth and expansion of the organization.
Positions: Front Office Executives / Trainee Front Office Executives
Key Responsibilities:
- Guest and Visitor Management by greeting students and visitors warmly and create a positive first impression.
- Managing access by tracking visitor logs, issuing IDs, and directing visitors to the correct personnel.
- Provide accurate information in person, over the phone, or via email regarding company services and policies.
- Communication Management by answering, screening, and routing incoming calls to appropriate departments while taking clear messages.
- Receiving, sorting, and distributing daily mail, courier packages, and deliveries, while preparing outgoing items
- Scheduling appointments by coordinating calendars, booking meeting rooms, and setting up appointments or interviews.
Pre-requisites:
- Excellent PR Skills, Pleasant & Warm Personality & Excellent Social Etiquette
- Self-Confident, Forward and sociable person who enjoys working with people
- Proficiency in speaking, listening, reading and writing English
- Ability to keep calm under pressure and different visitors effectively
- Punctual, well-organized and keep the work environment neat and pleasant
- Ability to work independently with self-motivation and minimum direction
Selected candidates could expect an excellent remuneration package above the market rates and all benefits as per modern HR standards.
Please forward your CV to [email protected] indicating the position applied as the subject. Be kind to send your CV in PDF format to prevent distortions in the settings that could be disadvantageous to you. Short-listed candidates will be called in for a discussion in person.
