Job Description
U.S. EMBASSY IN SRI LANKA
Digital Production Coordinator
The U.S. Embassy in Sri Lanka is seeking eligible and qualified applicants to serve as the Digital Production Coordinator in the Public Diplomacy Office.
The selected candidate will serve as the Digital Production Coordinator (DPC) responsible for the production of all visual and multimedia elements of Mission public engagement, including the design, creation, and acquisition of customized visual and multimedia content that is disseminated online, in person, or via traditional broadcasting channels. The DPC creates compelling visual content for all Mission outreach materials by assessing visual aspects of the Sri Lankan media environment, public preferences for visual content formats and dissemination channels, and the impact of Mission visual materials.
The work schedule for this position is: Full Time - 40 hours per week.
The monthly gross salary for this position will be Rs. 261,110.91
Qualifications Required:
Education - An associate's degree or two years of full-time university studies in Design, Advertising, Mass Communications, Fine Arts, or Information Technology is required (Candidate must attach relevant educational certificates).
Prior Work Experience - Three years of experience is required in Digital Marketing, Advertising, Media or Mass Communications, including design or multimedia content creation. Must have experience with industry-standard desktop and mobile applications used to create and edit video, photography, graphics, and other digital content. (Note: Candidates who advance will have to provide samples of original work demonstrating visual and multimedia design competence.) (Candidate must attach copies of relevant service/work experience certificates.)
Language Proficiency - English - Must be fluent in speaking, reading and writing. (This will be tested).
Sinhala or Tamil - Must be fluent in speaking, reading and writing.
Job Knowledge - Must have strong creative skills and detailed knowledge of audio and video production, graphic design, and other visual content creation. Must understand how online digital properties and communities function. Must have detailed knowledge of the attitudes of target audience groups and their preferences for specific content, format, and delivery of visual communication. Knowledge of trends in regional and international communications patterns and how they affect the Sri Lanka communications landscape is required. General knowledge of digital promotion techniques, audience analysis and analytics, and customer services standards is required. Must have general knowledge of project management, including defining project objectives, outcomes, and assessment methods.
Skills & Abilities -
- Analytic Skills - Must be able to perceive the emergence of new audience preferences and trends in information consumption and visual and multimedia norms in order to produce targeted digital and traditional visual content in support of Mission external engagement.
- Communication and Interpersonal Skills - Must have excellent, documented visual storytelling, written, and oral communication skills to create and adapt visual, audio, and printed material for dissemination in English and Sinhala or Tamil. Must have strong interpersonal skills to maintain Mission-wide collaboration on the creation of visual and multimedia content in support of Mission public engagement. Must have excellent customer relations, interpersonal, and cross-cultural communication skills. Must be able to tailor communications to fit formal and informal situations and different ethnic, religious, linguistic cultures. Must be able to speak publicly and interpret between English and Sinhala or Tamil for discussions of content production.
- Management Skills - Must be able to identify and resolve, or seek help in resolving, problems with use of visual and multimedia content in online or traditional public engagement. Must be able to plan, prioritize, and manage multiple projects, such as marketing, information, or advocacy campaigns, and oversee associated project budgets, schedules, and daily operations to produce, adapt, and disseminate time-sensitive content in collaboration with the Strategic Content Coordination (SCC) team.
- Technical Skills - Must have detailed knowledge of multiple formats, digital tools, and platforms for visual content creation, editing (audio, visual, multimedia, and graphic), and distribution through traditional and digital channels. Must be able to create and use photo and video sharing sites, podcast creation tools, and video and other digital products; must be familiar with webinars, gaming, gamification theories, contests, and other interactive immersive platforms. Must be highly skilled in the use of digital software and editing tools, content databases, and reporting tools. Must be familiar with audience analysis and analytic tools (e.g., Hootsuite, Google Analytics, Meta Business Suite). Good keyboarding and data entry skills and excellent familiarity with electronic discovery tools, in particular the internet, and standard information retrieval practices and procedures are required. Must have good numerical skills to be able to use statistical analyses of audience segments and track the impact of Mission digital products.
How to Apply:
Please visit our website https://lk.usembassy.gov/jobs/ to submit your applications through Electronic Recruitment Application system [ERA]. Before you continue with the application process, please carefully read the instructions available on our website.
Required Documents:
- Relevant Educational Certificates
- Relevant Service/Work Experience Certificates
- Proof of Citizenship (National Identity Card/Passport and/or Work Permit)
PAPER OR E-MAILED APPLICATIONS ARE NOT ACCEPTED
Your application should reach us on or before October 02, 2026. Please note, only shortlisted candidates will be contacted.
