Job Description
Medical Receptionist (Day/ Night shifts)
Vida Medical is Colombo's Premier Boutique Healthcare service provider that offers emergency care, OPD services, home visits on 24/7 basis on 365 days.
Job Description:
- Communication and coordination of all incoming calls to the suitable medical professional. (Replying to emails, WhatsApp inquiries, Website inquiries etc.)
- Handling all incoming and outgoing calls professionally - Communicating with all external customers effectively - Maintaining customer databases on MS Excel
- Greeting and directing in-house patients to the allocated consultation rooms.
- Maintaining and being responsible for daily cash flow.
- Updating availability charts of all Doctors, Psychologists and other AHPs monthly.
- Maintaining and requesting Vida monthly stationery items.
- Staff handling (Example - Deciding the team for a home visit or Ambulance transfer)
- Send daily payment details to the Head office.
- Maintain daily lab service details and daily call log.
Requirements:
- Young and energetic individual.
- Ability to work on both Night and Day shifts. (Day: 7a.m- 7p.m, Night: 7p.m- 7a.m)
- Candidate should possess strong telephone skills.
- Fluency in Both Sinhala and English languages.
- Interpersonal skills and ability to coordination should be above average.
- G.C.E Advanced Level and further Secondary education.
- Experience in similar capacity will be a definite advantage.
- Experience in computerized billing system is an added advantage.
Please share your resumes on or before 15th October 2026 to [email protected] with the position mentioned on the subject line of your email.
