Tour Executive | Senior Tour Executive - Colombo 3
Hotel / Hospitality / Tourism / Leisure
About the Employer
Job Description
We have the following immediate vacancy with our client:
TOUR EXECUTIVE/SENIOR TOUR EXECUTIVE (COLOMBO 03)
Full Time: Monday - Friday: 9am-5pm and Saturday: 9am-1pm (seasonally)
We are looking for a dynamic, detail-oriented, and customer-focused Tour Executive/Senior Tour Executive to join our growing team.
Key Responsibilities
- Itinerary & Costing: Design tailor-made itineraries and calculate costings using Microsoft Word and Excel by researching and selecting ideal accommodation, transport, and excursions based on client needs.
- End-to-End Management: Own tours from booking to completion—handling reservations, documentation, operational coordination, on-tour assistance, and post-tour settlements/debriefs.
- Supplier Management: Build strong relationships with hotels, guides, and transport providers; negotiate competitive rates and ensure agreed service delivery.
- Client Communication: Liaise professionally with clients and overseas partners to address queries and ensure requirements are accurately reflected in arrangements.
- Accuracy & Problem Solving: Maintain high precision across itineraries, costings, and documentation while promptly resolving operational issues before or during tours.
- Senior Role Addition: Team Coordination & Support (Senior Tour Executive only): Guide junior team members and assist in resolving complex operational issues.
Requirements
- Education: G.C.E. Advanced Level qualification. (A relevant diploma or degree in Tourism/Hospitality is an added advantage).
- Language & Industry Priority: An exceptional command of written and spoken English and hands-on industry experience are of the highest priority for this role.
- Professional Experience:
- Tour Executive: 2 to 3 years of proven operational experience working at a local Destination Management Company (DMC).
- Senior Tour Executive: 4+ years of proven experience in curating and handling highly personalized, tailor-made tours, complemented by experience in team coordination.
The ideal candidate will receive an attractive remuneration package.
When applying, please mention “Tour Executive/Senior Tour Executive” in the subject line of the email.
Event Management, Recruitment & HR Solutions and Office Support Services
No. 20-1/1, Amarasekera Mawatha, Colombo 5. Tel: 2503510 | Mobile: 077 442 0397
Website: www.bconnected.lk
