Customer Service Executive (LKR 60,000 - LKR 100,000)
Customer Service / Public Relations / Call Center
About the Employer
Job Description
Job description
- Maintain a quick response rate for customer inquiries coming in via chat and phone calls.
- Processing and fulfilling online orders.
- Coordinate with fulfillment partners for seamless delivery operations.
- Support the team with admin tasks.
Qualifications
- Fluent in English and Sinhala.
- Strong sense of time management and ability to handle pressure & multitask.
- Able to commute to and from work (Colombo 03).
Salary and Benefits
- Trainee: LKR 55,000 per month
- Junior level experience: LKR 60,000 - LKR 70,000 per month
- Senior level experience: LKR 70,000 - LKR 100,000 per month
- Two days off per week with flexible shift management.
- 4-month probation period only, followed by a promotion & increment review.
- Overtime included with 2x pay.
Why Join?
- A high-growth startup environment with plenty of growth opportunities.
- Join a small, lean team where your impact is visible, valued, and truly makes a difference.
- Email your CV to [email protected] to apply.
Learn more about us at www.coho.lk
