Executive - CRM | Admin & Business Support
About the Employer
Job Description
WE'RE Hiring
EXECUTIVE – CRM, ADMIN & BUSINESS SUPPORT
JOB PROFILE
- Manage front-office reception, welcoming customers and visitors and handling enquiries professionally.
- Provide cross-functional business support and coordination across Sales, Marketing, Finance, HR and showroom operations.
- Coordinate meetings and manage administrative procedures, filing and Sales & Marketing documentation, including quotations and invoices.
- Conduct outbound calls and customer/lead follow-ups, collect data and feedback, maintain CRM records, support customer loyalty, and monitor competitors and market information.
- Coordinate office and showroom administration, supplies, maintenance and operational requirements, while supporting showroom sales.
- Prepare spreadsheets, presentations, reports and business documents.
WHAT MAKES YOU A GOOD FIT
- 2 years' relevant work experience.
- Age between 20 – 28 yrs.
- A Diploma in Marketing or Business Studies.
- Experience in administration/business support/coordination, including the use of ERP-type systems OR Reception/customer service, including hands-on use of PABX and related communication systems.
- Excellent command of spoken and written English is essential, along with strong customer service, communication and interpersonal skills.
- Strong MS Office skills, particularly Excel and PowerPoint, with the ability to create clear, professional and visually appealing presentations.
Please mention the position title in the email subject line.
Email: [email protected]
Initial online interviews and weekend interviews can be arranged.
Esna Motors (Pvt) Ltd. is an Esna Group company dedicated to representing global OEM automotive franchises in Sri Lanka.
theesnagroup.com
60/7 - 1, Horton Place, Colombo 07
