Executive - Front Office & Administration
Office Admin / Secretary / Receptionist
About the Employer
Job Description
WE'RE HIRING
Executive - Front Office & Administration
BE A PART OF A GROWING STORY.
Established in 1988, Delmo Group is a diversified Sri Lankan business with interests across Food & Agriculture, Plantations, Retail, Renewable Energy and Leisure.
We’re looking for a dynamic individual to join our team and contribute to building trusted brands that bring quality to everyday life.
KEY RESPONSIBILITIES
- Answer and route incoming calls professionally; handle basic inquiries, record accurate messages, and escalate matters when required.
- Welcome and assist visitors, confirm the purpose of their visit and host, maintain visitor records, and ensure a professional reception experience.
- Receive, record, sort, and distribute letters and couriers; coordinate outgoing mail and track important or registered items.
- Schedule meetings, manage meeting-room bookings, prevent scheduling conflicts, and ensure rooms are ready with the required basic supplies.
- Coordinate cleaning staff and ensure the reception area, meeting rooms, pantry, washrooms, and common areas are clean, organised, and ready for use.
- Maintain pantry and refreshment stocks, arrange timely replenishment, and serve tea, coffee, and water to guests and during meetings using office beverage facilities.
- Maintain stationery and office consumable stocks, issue items to employees, track usage, and replenish within approved levels.
- Maintain administrative records and coordinate approved cleaning, courier, supply, and other service providers; follow up on services, deliveries, and documents.
- Provide routine office administration support, including printing/scanning notices, meeting and event logistics, while maintaining confidentiality.
- Arrange and coordinate transportation and food requirements for employees, visitors, and official business needs by liaising with company drivers and external transport/service providers.
REQUIREMENTS
- G.C.E. A/L or equivalent.
- Minimum of 2 years of relevant experience in reception, front office, office administration, customer service, or a similar corporate support role.
- Strong professional telephone, visitor-handling, and customer-service skills, with the ability to create a welcoming first impression.
- Practical experience in meeting coordination, mail/courier administration, stationery and pantry stock control, record-keeping, and routine office administration.
- Working knowledge of Microsoft Outlook, Word, and Excel, including email, calendars, meeting-room bookings, and basic office equipment.
- Good written and verbal communication skills in English and Sinhala.
- Strong planning, organisation, attention to detail, and service orientation, with the ability to handle multiple requests reliably.
- Professional appearance and courteous conduct, with strong confidentiality and discretion when handling visitors, employees, management, and business information.
WHAT WE OFFER
- Attractive remuneration package for the ideal candidate
- Opportunities for career growth and development
- A supportive and collaborative working environment
- The chance to make a meaningful impact
Send your CV to [email protected] with the subject line 'Executive - Front Office & Administration'.
Delmo Holdings (Pvt) Ltd HQ Colombo, 464A T. B. Jayah Mawatha, Colombo.
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