Client Relations Coordinator

Customer Service / Public Relations / Call Center

About the Employer

Job Description

WE'RE HIRING!

Join Our Team!

CLIENT RELATIONS COORDINATOR

Neptune Nova (Pvt) Ltd, part of the Aberdeen Group, is looking for someone to drive day-to-day operations, ensuring that client coordination, collections, and administrative tasks run smoothly while supporting the team's continued growth.

KEY RESPONSIBILITIES

  • Call and follow up with existing and prospective clients (hotels, restaurants, food manufacturers).
  • Prepare and update service agreements, and other client documentation.
  • Coordinate collection schedules between clients, drivers and the operations team.
  • Handle routine client queries and escalate issues on time.

REQUIREMENTS

  • Minimum G.C.E. Advanced Level qualification.
  • Good knowledge of MS Office, especially Excel, Word, and email communication.
  • Strong organizational, coordination, and problem-solving skills.
  • Ability to handle client inquiries, complaints, and follow-ups professionally.
  • Fluency in Sinhala and English.

Female Candidates are encouraged to apply.

Location: SEDAWATHTHA

Send us your CV to: [email protected]

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