Job Description
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CLIENT RELATIONS COORDINATOR
Neptune Nova (Pvt) Ltd, part of the Aberdeen Group, is looking for someone to drive day-to-day operations, ensuring that client coordination, collections, and administrative tasks run smoothly while supporting the team's continued growth.
KEY RESPONSIBILITIES
- Call and follow up with existing and prospective clients (hotels, restaurants, food manufacturers).
- Prepare and update service agreements, and other client documentation.
- Coordinate collection schedules between clients, drivers and the operations team.
- Handle routine client queries and escalate issues on time.
REQUIREMENTS
- Minimum G.C.E. Advanced Level qualification.
- Good knowledge of MS Office, especially Excel, Word, and email communication.
- Strong organizational, coordination, and problem-solving skills.
- Ability to handle client inquiries, complaints, and follow-ups professionally.
- Fluency in Sinhala and English.
Female Candidates are encouraged to apply.
Location: SEDAWATHTHA
Send us your CV to: [email protected]
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