Service Fulfillment - Internship

Logistics / Warehouse / Transport

About the Employer

Job Description

WE'RE RECRUITING

INTERNSHIP SERVICE FULFILMENT

Join our Destination Management team and gain hands-on experience in coordinating travel services and delivering memorable guest experiences.

KEY RESPONSIBILITIES

  • Supporting the booking and confirmation process for accommodations and activities
  • Coordinating services with local suppliers, guides, and transportation providers
  • Maintaining quality standards respective to each principal
  • Helping manage last-minute changes or requests
  • Monitoring and updating service schedules and operational records
  • Assisting with quality control and customer service follow-up
  • Participating in internal meetings and reporting

CANDIDATE PROFILE

  • Current student or recent graduate in Tourism, Hospitality, Business, or related field
  • Strong organizational skills and attention to detail
  • Effective communicator in English (additional languages a plus)
  • Proficiency in MS Office
  • Ability to multitask in a fast-paced environment
  • Positive attitude and willingness to learn
  • Service Coordination
  • Attention to Detail
  • Service Excellence
  • Learning & Growth

DTH TRAVEL SRI LANKA (PVT) LTD

The inbound travel arm of the Acorn Group, DTH Travel Sri Lanka (Pvt) Ltd is a premier Destination Management Company specializing in tailor-made journeys across Sri Lanka and the Maldives. Backed by over 50 years of destination management experience, the company crafts bespoke individual and group itineraries that pair deep local knowledge with authentic encounters. By leveraging exclusive rates and offering complete end-to-end travel management, DTH Travel transforms complex itineraries into effortless, memorable experiences.

ACORN GROUP

Just like how an acorn grows into a mighty oak tree, we have embarked on a journey of growth to become a leader in the industries we operate. The core businesses of Acorn Group are Aviation, Destination Management, Travel Services and Hotel & Villa Management. We also have diversified into Freight & Logistics, Insurance Broking, and Education Management. Acorn Group has a regional footprint, operating in Sri Lanka, Maldives, Thailand, Cambodia, Bangladesh and UAE. We have partnerships with premier travel and aviation service providers to provide the best-in-class experiences for our customers. As we expand our footprint regionally and move into new territories, our North Star is our commitment to curating seamless experiences for our clients, while leading the industry forward into a new and exciting age of travel.

EMAIL YOUR RESUME: [email protected]